NYSERDA is pleased to present the U.S. Department of Energy's 2015 Home Performance with ENERGY STAR Century Club Award, yet again this year, to Home Comfort. The continued contribution and commitment of your company and contractors like you, has made the New York Home Performance with ENERGY STAR program one of the preeminent energy efficiency programs in the nation and is advancing the State toward Governor Andrew M. Cuomo's energy goals to reduce greenhouse gas emissions and energy consumption significantly by 2010. Please accept NYSERDA's congratulations on receipt of the Century Club Award and for your continued commitment to the delivery of high quality energy efficiency services to the residents of New York State.
On behalf of the U.S. Department of Energy, the U.S. Environmental Protection Agency, and Home Performance with ENERGY STAR, I would like to congratulate your company for yet again earning the Century Club Award in 2016. You company joins the elite group of participating contractors turning building science principles into energy efficient home improvements for homeowners statewide. Your commitment to home performance helps homeowners achieve their goals, whether it's improving comfort, cutting energy costs, or protecting the environment. Your company's efforts position you as a trailblazer in a rapidly growing industry. Thank you for your hard work and dedication. I look forward to our continued partnership in 2016 and beyond.
We could not be more pleased with our decision to have Home Comfort help us make energy improvements to our home. We had 'the works' done, so it was intimidating - a lot of money and a lot of details to absorb. Mike and his team helped us think through our options without any kind of pressure or sales pitch. They helped us understand exactly what we were doing and what to expect as a result. They took stress away rather than add it - maybe the biggest gift of all. Friendliness and commitment to quality are clearly the top priorities for Home Comfort. Mike personally made sure that everything was completed with the highest standards. His team doubled and triple-checked their work and encouraged us to bring up any concerns or wishes. 'No request is too small' and 'Don't hesitate to ask us to come back and check things out' were phrases we heard a lot. And the results have been remarkable. We saw a difference in our heating bill right away - a striking difference, above what we'd hoped. We're not at all worried about this winter's bills. And this summer we've not needed any air conditioning - with the house holding the air from cool mornings for the rest of the entire day! We appreciate Home Comfort's dual emphasis on saving money and caring for the earth. Without any kind of guilt, Mike and his team clearly promote the environmental importance of these home improvements and they clearly see their work as teaming with the rest of us to help protect our planet and our children's future.
My home energy assessment went very well. My auditor, Greg, was very informative and really kept me close by to explain everything he was doing. I learned a lot! I can't say enough, at this point, of how grateful I am for all your services. I am excited to see what my next steps will accomplish.
On Thursday, your team came to my house to install a new Amana air conditioning system. I have several complimentary points to make regarding this: 1) They were right on time, as I would expect, and were very polite and courteous. 2) They introduced themselves to me and got right to work. 3) No breaks were taken until lunch time and they were back in a timely fashion. The work was done in a neat, clean and quiet manner. 4) When the job was complete they explained what was done. They removed all boxes and the old equipment and left the basement neat and orderly. I think this team is a real asset to your company and it was a pleasure to have them working in my home. They did a great job!
We have been very satisfied with your program and services from our introductory presentation to the explanation of our home energy assessment. Your entire team were all professional and friendly in manner, competent in their workmanship, and careful to protect our home and belongings. We appreciated their willingness to answer our questions and concerns with prompt explanations and to resolve our specific home problems to our satisfactions. We are pleased with the outcome of our experience and look forward to enjoying our anticipated energy savings.
Bruce M. - Buffalo, NY
While scheduling my Home Comfort appointment, I was skeptical to have an energy assessment thinking it was going to be a sales pitch. I must say I was wrong!
The experience was extremely efficient and professional, their assessment review was comprehensive and Home Comfort's recommendations were just "suggestions" based on facts. I agreed to have work completed by them and once again I was totally satisfied. A team of skilled professionals comprised of job specific journeymen completed the project on time and with no hidden costs. Home Comfort then completed a follow-up assessment to ensure the desired results were accomplished.
There were no high pressure sales, the workmanship was excellent and availability to their staff was customer service orientated. I have recommended Home Comfort to my family and friends who have had outstanding results! Home Comfort not only made my home comfortable, they included a Customer Service atmosphere!
J. Michelle Ericson - Honeoye Falls, NY
I am so pleased with the job home comfort has done. From the initial call to schedule an appointment for energy audit, audit, follow up on audit report and finally the energy work itself. Your team, every single person, is professional, knowledgeable and personable. Job exceptionally and professionally well done, thank you so much.